To whom it may concern:
I would like to express my sincere appreciation with your customer service department. Recently I returned a pair of defective Treoentorp Picasso clogs. Working with Andrea I was able to receive a brand new pair of clogs within days. This was done efficiently and without any difficulty even though my return was several months after the original purchase date.
I understand that Pegasus Shoes was under no obligation to replace these items, and I greatly appreciate your consideration in this instance. I have raved about your company to my co-workers; all of whom spend their days in clogs as I do. You have certainly earned my repeat business. Thanks again.
Sincerely,
Brian Williams
thank you thank you thank you!!!!!! Not only did I place three orders this week from Pegasus, but I convinced 2 co-workers to shop from you this week as well. Zappos is no longer my favorite shoe store - Pegasus is!!
Donna
Rating: Excellent
Comments: My shoes arrived on the date promised and I love them. Also, the staff was very helpful and polite.
Millicent Churchill
Bonnie,
Thank you for taking care of my special order. I'm pretty sure all shoppers like myself appreciate your attention to specifics. Thanks again!
W. Wynne
Hi guys, I received my shoes today. WOW, that was fast!!! I am impressed. They fit fine. You have a great store and website. You bet I'll spread the word.
Regards,
Rick Tommer (with really happy feat)
Thanks for your EXCELLENT service. I can't believe how quickly you took care of my exchange. I will recommend Pegasus Shoes to everyone.
Thanks again,
Catherine Bianchi
Dear Pegasus Shoes, and Gabby in particular:
Thank you so much for the excellent service you provided me on an exchange and on having it sent to a different address so that I would have them for my vacation.
You have won a customer for life.
Regards,
David Bayendor
Thanks again . you've been very helpful. Only wish more companies had customer service as good as this!
Phillipe
I got my shoes yesterday, and I love them! Thanks for sending the replacements so quickly and with no problems. I will recommend you to all my friends!
Again, thanks!
Robin Kleen
I just wanted to thank everyone for hooking me up with my Dansko clogs. Everyone was very friendly and helped me through until I finally got the pair that worked for me. I bookmarked your page so, I'll be ready when it's time for a new pair of shoes. But for now, I'm lovin' my Danskos.
Thanks again,
Dona Wolz
This is a huge THANK YOU for your excellent service! I had never ordered on the internet. Your webpage was attractive and easy for a newbie to navigate. I felt very comfortable and confident ordering from you. I am thrilled with your good service and have told many people about your site!!
Sharon-Frances Reynolds
Bonnie, Thank you so much for such a speedy and thoughtful reply! You put a smile on my face.
Patty
Dear Pegasus Shoes,
I received both pair of shoes I ordered within the last 1 1/2 weeks. Thank you for the prompt response and service and for the high quality shoes. I will continue to visit your website.
Sincerely,
Susan Lancaster
I ordered shoes over the week-end and received them yesterday (Tuesday). Not only is your service terrific, but the shoes were great too. Thank you for the great service. It is not always easy to find a company you can trust. I will recommend you to everyone I know.
Georgeann Talbot
I received my Birkenstocks and just wanted to thank you for all the extra help you provided in processing my order. Wish you the best of luck and look forward to ordering from you again.
Karen Fuller
Last week I ordered a pair of shoes form your store via the Internet. I received them the other day, thank you so much for answering all my questions and for providing with the best price and service anywhere. I look forward to doing business with you again.
R. Love
